SKU (Stock Keeping Unit)

Unique product identifier for inventory tracking

Retail or Inventory

SWOT Analysis

Tool for analyzing Strengths, Weaknesses, Opportunities, Threats

Strategy

SaaS (Software as a Service)

Cloud-based software licensing model

Technology or Business Model

Salary

Fixed regular payment to employees

HR or Compensation

Sales Enablement

Providing tools and content to support sales teams

Marketing or Sales

Sales Forecast

Estimate of future sales volumes and revenue

Marketing or Sales

Sales Funnel

Model tracking stages of the buyer journey

Marketing or Sales

Sales Pipeline

Visual representation of prospects and deals in progress

CRM or Sales

Sales Quota

Target assigned to a salesperson or team

Sales Management

Scalability

Ability to handle growth efficiently

Operations or Strategy

Seasonal Demand

Fluctuating demand tied to calendar events or seasons

Retail or Supply Chain

Secondary Market

Market where existing securities are traded (e.g., stock market)

Finance

Securities

Financial instruments like stocks, bonds, and derivatives

Finance

Seed Funding

Early-stage capital to develop a business idea

Startups or Investment

Segmentation

Dividing a market into targeted customer groups

Marketing

Self-Employment

Working for oneself rather than an employer

Entrepreneurship

Sensitivity Analysis

Assessing risk by testing variable impact on outcomes

Finance or Analytics

Service Differentiation

Unique features making a service stand out from competitors

Marketing or Strategy

Service Industry

Sector focused on intangible services (vs. goods)

Economics

Service Level Agreement (SLA)

Document outlining service expectations between provider and client

Contracts or IT

Service Recovery

Steps taken to resolve service failures and restore satisfaction

Customer Service

Share Capital

Funds raised by issuing shares

Finance

Shareholder

Owner of shares in a company

Legal or Finance

Short-Term Debt

Loans due within a year

Finance or Accounting

Small Business

Independently owned and operated enterprise

SME or Operations

Social Enterprise

Business with primary mission to address social issues

Business Model

Social Media Marketing

Using social platforms to promote products or services

Digital Marketing

Social Responsibility

Company’s obligation to act for social good

Ethics or Sustainability

Soft Skills

Interpersonal and emotional intelligence traits

HR or Talent Development

Sole Proprietorship

Business owned and operated by one person

Legal or Structure

Sourcing

Acquiring materials or services for business use

Procurement

Stakeholder

Any party affected by or having interest in a business

Strategy or Governance

Stakeholder Engagement

Managing relationships and communication with key parties

CSR or Strategy

Standard Operating Procedure (SOP)

Documented method to ensure process consistency

Operations

Statement of Cash Flows

Financial report showing cash inflows/outflows

Accounting

Stock

Ownership shares in a corporation

Finance or Investment

Stock Options

Right to buy company shares at a predetermined price

Compensation or Finance

Strategic Alliance

Agreement between businesses for mutual benefit

Partnerships or Strategy

Strategic Business Unit (SBU)

Semi-independent division responsible for its own strategy

Corporate Strategy

Strategic Fit

Degree of alignment between two companies in a merger

M&A or Strategy

Strategic Planning

Setting goals and direction for long-term success

Management or Strategy

Structured Interview

Consistent interview format used for all candidates

HR or Recruitment

Subscription Model

Recurring revenue model for ongoing product/service access

Business Model

Subscription Revenue

Income from recurring service access over time

Finance or Business Model

Sunk Cost

Past expense that cannot be recovered

Finance or Economics

Supplier Relationship Management (SRM)

Managing interactions with third-party vendors

Procurement

Supply Chain

Network of processes from sourcing to delivery

Operations or Logistics

Sustainability

Business practices that balance economic, environmental, and social goals

ESG or Operations

Synergy

Combined performance greater than individual entities

M&A or Strategy