BUSINESS EDUCATION GAP ANALYSIS:
Identifying the Current State
The purpose of identifying the current state in a learning needs gap analysis (according to BABOK) is to accurately understand how business education activities are functioning today, and clearly understand what success looks like for your business, in order to determine what must change to achieve the desired outcomes in the future. Thus, Learnify engages quickly, professionally, and decisively with its clients in the following processes:​
Clarify Overall Business Goals
For example: Increase business education activities by 20%, expand to new learning content and formats, grow team knowledge and skills, and build team professionalism and confidence.
​
Define Current Business Learning Objectives
For example: Grow team business learning engagement, increase number of participants, generate a needs list, and improve need-to-solution achievement rates.
​
Identify KPIs (Key Performance Indicators Tied to Those Goals)
For example: Learner satisfaction, education completion rate, learner engagement rate, net promotor score.
With a clear understanding of the current state established, rooted in defined business goals, business education objectives, and performance baselines, the foundation is now set for meaningful comparison. The next step is to envision the desired future state, allowing you to pinpoint exactly what needs to change to bridge the gap between where you are and where you want to be.
​